Personalised items cannot be returned unless it is faulty and proof is shown.
If you wish to return an item that is faulty, please email us first with a description and photograph of the issue.
Replacements that are issued for the original order cannot be amended.
We do not accept returns of items that have been incorrectly ordered or are no longer required.
Time
Any requests for returns or refunds must be made within 7 days from the date it was delivered.
Method of Refund
Any refunds will be made via the same method of payment used.
Product Condition
Any returns must be unopened and in perfect condition
Return Contact
Please send any requests for returns or faults to stickers@ender.co.uk
Charges
The buyer will need to pay for any return postage charges unless the item is incorrect or damaged